Frequently asked questions and answers about the digital Job book
What are the advantages of the digital Job book?
The digital Job book brings several advantages: companies increase their efficiency, reduce costs through process automation, save time and minimize sources of error. All of this ultimately also strengthens customer loyalty.
How do I write an Job confirmation?
Depending on the type of Job, various information must be included in the Job confirmation. In any case must be included: Addresses of client on contractor, date, type and scope of work, price of work, total price, date confirmation, terms of payment, place of jurisdiction and retention of title.
The purpose of an Job book is to Organise incoming, outgoing and existing Jobs. Ideally, your Job book should:
- Collect all important data
- List Jobs
- Structure Jobs
- Combine individual Jobs into collective Jobs
- Display the processing status
- Payment information included
The problem with the analog Job book is that changes, errors or adjustments have to be laboriously corrected and noted. In the resulting paper chaos, you and your employees quickly lose track of everything. The digital Job book provides a remedy.
On the one hand, digital processes should make work easier for the craftsperson, but on the other hand, they should also perfect the service for your customers. The digital Job book also brings with it a number of advantages.
More efficiency
Put an end to paperwork: digital Job Management gives you and your employees access to all Job data at any time and from anywhere. This not only simplifies the work process, but also communication.
Less costs
Automating Job Management frees up capacities for other tasks. This not only saves you and your company costs, but also allows you to focus on your core competence again: the craft.
More time
Searching for documents and information is time-consuming and problems are inevitable. With the digital Job book, all important documents are always in one place. You and your employees can retrieve all data at any time. This saves time and nerves.
Fewer errors
Especially when several people are working on a project, errors are quite normal. Although software cannot eliminate such errors, it can detect them at an early stage through stored data fields. Example: Systems immediately recognize an incorrectly typed IBAN.
More customer loyalty
More accurate and efficient Job planning benefits not only your company, but also your customers. Faster feedback, precise processes, more trust: That strengthens customer loyalty.1
An Job has been received, now it must be confirmed correctly. Important: An Job confirmation is a declaration of intent in which you agree to provide the Jobed service.
When is an Job confirmation necessary?
An Job confirmation is always necessary if you have made your customer an offer without obligation. This means that information such as quantity or price is non-binding because, for example, material costs fluctuate greatly. A non-binding offer is never legally binding. In other cases, an Job confirmation is not absolutely necessary, but it does make sense because it secures the general conditions for the Job.
Is the Job confirmation binding?
An Job confirmation is not automatically binding. Only when the customer has also made a declaration of intent has a purchase contract come into existence. He does this, for example, by accepting the offer.
What must be included in the Job confirmation?
There are no fixed templates for an Job confirmation. However, they should be included:
- Title "Job confirmation
- Data of the customer
- Company data
- Date
- Name, quantity and price of the service
- Delivery or service date
- Terms of payment
- Jurisdiction
- Retention of title
Incidentally, a signature from you or your customer is not mandatory.2
Job confirmation: one template
The text to your Job confirmation could look something like this:
Introduction:
- "Dear Customer".
- "I am glad to receive your Job"
- "I hereby confirm your Job"
Organizational:
- "Processing will be completed by XX"
- "The expected date of delivery is XX".
Greeting:
- "Thank you for your trust"
- "If you have any questions, I will be happy to answer them".
Interested in the digital Job book? Then you need suitable software or a craftsman app. The problem is that every craftsman's business is as individual as the respective software providers. That's why entrepreneurs have to do one thing above all when it comes to finding the right software: test it. Because only when the software is put through its paces will you know afterwards exactly whether it suits your own company. Therefore, use the test accesses of all providers that come into question for you and also involve your employees. If questions arise during the test period, contact the provider with them. Run through all common processes. If the software makes your work easier, you may have found the right one.3
Job planning with the Meisterwerk app
Good Job planning means maintaining an overview at all times. With the Meisterwerk app, you can Organise your Jobs smoothly from anywhere. You keep an eye on how busy employees and vehicles are and who still has capacity. You can adjust or edit Jobs with just a few clicks. Your employees are always informed in good time. Simply test the Meisterwerk app - without obligation and free of charge!
