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SHK (sanitary, heating, air conditioning) - companies and their personnel planning

Making the most of available resources - anyone who runs a craft business probably understands this sentence better than most "normal" people. Because: Personnel planning as a heating installer proves to be difficult today due to a wide variety of problems. Fortunately, there are digital tools that greatly simplify SHK (sanitary, heating, air conditioning) workforce planning.

This is why employee planning in SHK operations is often so complicated

Hans Peter Wollseifer, President of the German Confederation of Skilled Crafts, puts it in a nutshell: "We currently need around 250,000 additional skilled workers to handle all the tasks in the skilled crafts sector". This glaring shortage of skilled workers is clearly having a negative impact on staff planning as a heating installer or air conditioning technician. The Job books are full, yet many customer requests can only be processed with delay. More efficiency in staff planning SHK (sanitary, heating, air conditioning) is therefore not a "can" or "should", but a "must". The high administrative effort - often additionally fueled by legal and regulatory framework conditions - is another point that makes SHK (sanitary, heating, air conditioning) workforce planning more difficult. Last but not least, different communication channels cause problems in Dispatching planning. Example: Company X does not treat e-mail inquiries, WhatsApp inquiries, written inquiries and telephone inquiries with the same priority - the consequences are misunderstandings and delays.

Digital aids facilitate personnel planning for heating installers

Many trade businesses still rely on outdated, analog means - such as blackboards or workbooks - when it comes to SHK (sanitary, heating, air conditioning) job planning. This analog work planning does not meet today's requirements in terms of efficiency and clarity. Digital tools are better. Modern workforce planning apps as well as intelligent Excel spreadsheets allow for quick integration of unforeseen events - for example, illness of an employee or an urgent call for help from a customer. Digital tools also increase productivity. They also reduce administrative effort through smart functions. For example, updating work progress and free capacities in real-time. Apps for personnel planning as a heating installer also have documentation functions - another way to make work easier in the company. Internal communication is also improved: All employees are automatically informed of changes.

Good employee planning has a positive effect on the entire SHK business

The better the planning, coordination and documentation of a job, the higher the satisfaction of the employees in the company. With well-planned and well-coordinated employee scheduling, plumbing, heating and air conditioning companies avoid disputes among employees and misunderstandings between the office and employees on the road. Of course, customers and clients also benefit from optimized SHK (sanitary, heating, air conditioning) scheduling: The job is executed as agreed without delays. Efficiency problems ("The left hand doesn't know what the right hand is doing") are a thing of the past with digital planning tools.

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