KPI (Key Performance Indicators) monitoring refers to the tracking of performance indicators that are important for analyzing and improving business processes in the craft sector. KPI monitoring is usually performed using software tools that enable automated data collection and analysis. KPI monitoring can be applied in all areas of the craft industry, including production, warehousing, and customer service. Monitoring KPIs helps uncover bottlenecks and areas for improvement, as well as improve efficiency. There are many different KPIs that can be relevant for trade businesses, such as productivity, on-time delivery and customer ratings.
