Service management in the skilled crafts sector refers to the planning, control and monitoring of services provided by a skilled crafts company. This involves meeting the needs of customers and ensuring a high level of customer satisfaction. This also includes the organization of resources such as personnel, materials and time in Job to process Jobs on time and efficiently. In addition, service management in the skilled trades plays an important role in calculating quotations and billing for services rendered within the billing period. Successful implementation of service management can contribute to long-term customer loyalty and increased competitiveness.
