Anja Bräunlich has been working in the office at W und W since 2019. In just a short time, she has become the linchpin of the ten-person operation. She handles the entire back office, prepares the quotations and does the Dispatching planning. If someone from the team has a question about an Job, they turn to Anja. Now, however, in the ventilation cleaning business, many assignments are carried out at night. When restaurants, hotels, daycare centers or schools are closed, that's when the W and W team gets going. In the middle of the night, however, Anja lies in bed and cannot be reached by the staff. For this reason, it was very important to her to work with the Meisterwerk app. This way, the installers always have all the information with them on their phones. And she can sleep in peace...
Anja heard about the Meisterwerk app from a neighboring company, Prokom. This company is one of the longest-standing users of our tradesman app and has already reported on its experiences here. Anja takes a detailed look at how the team at the civil engineering company works with the Meisterwerk app in the office and on the construction sites. She is convinced! But it will be almost a year and a half before she gets the green light internally at the company.
Anja is glad that she has remained so persistent. Today, she does all of her shift planning with the Meisterwerk app. Colleagues have a good overview of their duty roster. And Anja thinks, "The app is so easy to use, even my little daughter could do it."
The company previously only had a weekly preview of the duty roster and, above all, had major problems with the photos for documenting the jobs. These often did not arrive punctually from the installers to the office. Now everyone has the roster with all the details of the jobs on their phone in the tradesman app. "It works quite well with the photos now, because the installers upload the pictures directly to the Meisterwerk app," explains the Berlin native with satisfaction. "The Meisterwerk app really offers exactly what I wanted."
The company W & W - Lüftungsservice specializes in Berlin, Brandenburg and the surrounding area in the cleaning of air handling units, complex kitchen exhaust systems, ventilation ducts, fans / motors and cooker hoods.
Further information at https://wundw-berlin.de/