The project organization as the foundation of a successful craft company
Few industries can match the challenges of the skilled trades when it comes to Job planning and documentation. Whether founders of a craft business are juggling multiple Jobs and teams at the same time or ensuring a smooth exchange of information, the result of the work is only as good as the organization behind it.
Fabian Imboden, Managing Director of Moosfrei GmbH, can also confirm this: "Our team currently comprises twelve employees in Germany and Switzerland, who in turn are divided into three mobile teams. Each individual team masters three to five jobs per shift. This means we quickly reach 15 different Jobs a day! So good planning is the be-all and end-all for us!"
Chaos in Job planning
For Moosfrei GmbH, growth and success over time lead to greater challenges in Job and data management. Although Fabian had been using another application for his Job planning before the Meisterwerk app, the digital solution soon couldn't keep up with growth. "In the beginning, the basics were still enough for us" says Fabian. "However, the data capacity was quickly reached and important functions for Job Management were missing." Project management is becoming increasingly cumbersome for the entrepreneur.
Tedious flow of information and lack of communication
Equally frustrating: The existing solution offers only inadequate options for exchanging information between the office and mobile teams. Fabian's daily routine is characterized by painstakingly searching out customer information and keeping each mobile team up to date individually when processes change. A huge amount of time is spent on administrative tasks. "It has been really exhausting for us to retrieve the information we need and pass it on to the right person."
Project progress also remains unclear for a long time and Fabian lacks a holistic overview in real-time. As a result, the office and mobile employees are on their own island. Moosfrei GmbH cannot react as desired to problems on site or last-minute change requests.
Fabian discovers the Meisterwerk app during online research
The entrepreneur realizes that he needs a more comprehensive solution for successful project management. In particular, the app should provide all information in one place and facilitate the exchange of information. To overcome the logistical challenges, Fabian searches the Internet for a solution. "After a fairly extensive comparison of all providers on the market, there was no application that could hold a candle to the Meisterwerk app," says Fabian.
Easy and fast entry
Without extensive training, the Meisterwerk app is used immediately at Moosfrei GmbH. "There were not many questions in the team, because the app is really very clear and easy to use. Even our mobile employees got started right away," Fabian tells us enthusiastically. That's because during development, the Meisterwerk app specialists placed particular focus on intuitive operation: Although the app combines all the important functions for appointment, employee and Job Management, the user interface is kept streamlined and clear. In addition, many functions in the Meisterwerk app can be Customised according to the company's own requirements.
All information at a glance
Before the Meisterwerk app, Fabian spent a lot of time on project documentation. It was also tedious to keep his mobile teams up to date at all times. "The biggest improvement for us is that now all jobs and related information are in one central place. Directions, customer contact information, project progress, notes, photos - just everything." is how Fabian describes the new processes at his company. The mobile teams also have access to all important information via their smartphone or tablet, regardless of location.
In addition, the Meisterwerk app is optimized for job documentation at the customer's site. Pictures, logs, notes and other updates can be captured from the smartphone with one click in real-time and immediately transmitted to Fabian's office. All photos and information are automatically assigned to the relevant project. "If a customer calls us, we can now immediately find the job and we know directly about the current progress of the project," says Fabian.
Relief for the entire team
Viewed holistically, the Meisterwerk app has a great impact on Moosfrei GmbH. Every employee uses the app to make everyday work faster and easier. Fabian raves, "With the Meisterwerk app, we really have a great digital helper on our side. We can really recommend the app to any craft business!"
The Meisterwerk app also structures your project planning!
Do inefficient processes and information chaos in your craft business also take up a lot of time and money? With the Meisterwerk app, you can digitally manage your Jobs and rosters and significantly streamline administrative tasks. Features include:
- Quick overview of all Jobs and deadlines
- Intuitive and clear Dispatching planning
- Digital time clock for all employees
- Fast and easy communication in real-time
- Digital document management - naturally DSGVO-compliant
- Customizable functions for process optimization
Put the focus back on your core business and find out how you can save more time, reduce your costs and relieve your team with the Meisterwerk App.
About Moosfrei GmbH:
The experts of Moosfrei GmbH know their trade and free facades from algae, moss and lichen gently and sustainably. The strong team consists of twelve mobile employees who are responsible for cleaning surfaces, roofs and floors throughout Switzerland and parts of Germany. In its work, the Swiss company relies on a gentle method with a strong effect and convincing results.
